CoC/ESG Recipients & Sub-Recipients

COVID-19 Guidance for Housing Providers, Intake Staff, Shelters, & Other Programs

Denver HOST (Department of Housing Stability) Updates

Activated Respite and Protective Action Referrals Protocol (May 10, 2020)
Denver HOST Update 5/1 - Agency and program cancellations, closures, and revised services.
Women’s Auxiliary Shelter at the Denver ColiseumRefugio auxiliar para mujeres en el Denver Coliseum
Men's Auxiliary Shelter at the National Western ComplexRefugio Auxiliar para Hombres en el National Western Complex

Shelters and Encampments

Human Body Lice Fact Sheet (CCH, CDPHE) (July 27, 2020)
Human Body Lice Fact Sheet (CCH, CDPHE, Tri-Counties) (July 27, 2020)
Stopping the Spread of COVID 19 In Any Language (May 10, 2020)
COVID-19 Face Mask Guidance for Shelter Staff (April 24, 2020)
COVID-19 Hand Protection Guidance for Shelter Staff (April 24, 2020)
CDC Resources to support people experiencing homelessness

Screening Clients for Respiratory Infection Symptoms at Entry to Homeless Shelters
Interim guidance for homeless service providers to plan and respond to coronavirus disease 2019 (COVID-19)
Responding to Coronavirus Disease 2019 (COVID-19) among People Experiencing Unsheltered Homelessness
Cleaning and Disinfection for Community Facilities 

Essential Services for Encampments During an Infectious Disease Outbreak


HUD COVID-19 HMIS Resources (March 2020)

HMIS ROIs, Intakes, and VI-SPDATs may now be done virtually and by phone! 

Currently, OneHome Policies and Procedures allow for written consent only to the Colorado HMIS release of information (ROI). To enable providers to complete assessments via phone or video, the MDHI Regional Governance Council has approved an update to this policy permitting verbal consent as well. Effective immediately, the process to obtain verbal consent is outlined here

COHMIS Client Consent for Data Collection and Release of Information

This notice explains how information about you may be shared and used. It also tells you who can access your information. Please read it carefully and ask any questions you may have.

Program Resources

A Colorado Lawyer's Guide to Evictions and COVID-19 (Webinar) discussing federal eviction moratoriums and tenant counseling considerations, developed by the COVID-19 Eviction Defense Project and the CCLP (password: 4b^mT+j1) 

Federal Safe Housing Funding Resources Updated with CARES Act New/Supplemental Funds & Considerations for Communities and Programs Serving Survivors of Domestic Violence, Sexual Assault and Human Trafficking (May 1, 2020)

HUD is also available to provide technical assistance to homeless assistance providers who need support in preventing or responding to the spread of infectious disease. Submit your questions to the Ask A Question (AAQ) portal.

In Step 2 of the question submission process, select “CoC: Continuum of Care Program” from the “My question is related to” drop-down list and write “Health Preparedness and Response” in the subject line. (May 1, 2020)

The following Ask A Question desks are active: BRAC, CNA e-Tool, CoC, DRGR, eCon Planning Suite, ESG, e-snaps, FHP Tool, HDX, HMIS, HOPWA, HEROS, HUD-VASH, IDIS, Legacy Homeless Programs, NSP, Sage, and Title V.

The AFFH, CDBG, and HOME Ask A Question desks are closed and no longer accepting questions. Please contact your local CPD Field Office or FHEO Regional Office for assistance.

How Does the Federal Eviction Moratorium Impact the Emergency Solutions Grant and Continuum of Care Program?

COVID-19 Statutory and Regulatory Waivers for the Public Housing, Housing Choice Voucher, Indian Housing Block Grant and Indian Community Development Block Grant programs, Suspension of Public Housing Assessment System and Section Eight Management Assessment Program (April 10, 2020)

YHDP and COVID-19 Questions and Answers (April 8, 2020)

Sample Policy COVID HQS procedures v5 (April 3, 2020)

HUD Availability of Regulatory Waivers for CoC, ESG, and HOPWA Programs to Help Prevent the Spread of COVID-19 and Mitigate Economic Impacts (April 1, 2020)

Summary of COVID HUD Regulatory Waivers/Processes (April 27, 2020)

Per HUD, recipients wishing to utilize any of the waivers provided in the memorandum should notify their local CPD Director, by email, of their intent to utilize specific waiver flexibility two days before they anticipate using the waiver flexibility.

Waiver requests MUST be emailed to You may also copy Katy Burke, CPD Director,, and Jovita Donahue, CPD Representative,

We are grateful to our partners at Housing Innovations for providing some helpful resources related to this new HUD guidance.

  • A summary of the waivers available, the process for exercising, and the time limits for each waiver
  • A template for submitting an intent to use waivers to the HUD Field Office (Note: MUST be sent to
  • A sample policy for providers to adopt if exercising the waiver to do in-person HQS inspections

Using Continuum of Care Program Funds for Infectious Disease Preparedness and Response (March 2020)

Questions to Assist CoCs and Public Health Authorities to Limit the Spread of Infectious Disease in Homeless Programs (March 9, 2020)

FAQs for the Public Housing, Housing Choice Voucher, and Native American Programs(March 13,2020)

SAMHSA Training and Technical Assistance Related to COVID-19

SAMHSA is committed to providing regular training and technical assistance (TTA) on matters related to the mental and substance use disorder field as it deals with COVID-19. Click here for updated available TTA resources.

Housing Resources

Updates for each county in CO related to eviction hearings and court dates click here.

A Colorado Tenant’s Guide to COVID-19 (April 1, 2020)

This guide is designed to help tenants navigate conversations with their landlords, respond to eviction proceedings, and seek out support in this challenging time. This document was prepared by Zach Neumann at the COVID-19 Eviction Defense Project (a project of The Community Firm) with critical input and feedback from Jack Regenbogen at the Colorado Center on Law and Policy, Jason Legg from 9to5 Colorado, and Jennie Rodgers from Enterprise Community Partners. Please contact Zach Neumann at 720-325-6558 or at for further questions. Comments, feedback, and edits are welcome as we will keep this document up to date over the next several months as the COVID-19 crisis runs its course.

Eviction Prevention

CO Resources for Those Facing Eviction, Foreclosure, or Non-Payment of Utility Bills

Interactive Eviction Resources Map
Frequently Asked Questions - Evictions, Foreclosures, Rent and Mortgage Payments

Multifamily Properties Subject to Federal Eviction Moratoriums

The CARES Act provides a temporary moratorium on evictions for most residents of federally subsidized apartments, including those supported by HUD, USDA or Treasury (Low Income Housing Tax Credit developments) as well a moratorium on filings for evictions for renters in homes covered by federally-backed (FHA, Fannie Mae, and Freddie Mac) mortgages for 120 days after enactment.

This searchable database and map allows some renters to identify if their home is covered by the CARES Act eviction moratoriums.

Colorado Child and Adult Care Food Program (CACFP)

The Colorado Child and Adult Care Food Program (CACFP) provides meal reimbursement for meals served to children and adults with disabilities residing in shelters. Full program information can be found on their website. Below are some highlights specific to homeless and emergency shelters:

Meals can be claimed for:

  • Children in shelters 18 years and younger.
  • Persons with disabilities of any age who have one or more disabilities (documentation required).
  • Can claim up to 3 meals and/or snacks per day, per participant.  This includes claiming breakfast, lunch, and dinner for each participant.

Meal preparation: If preparing meals on-site presents a challenge now, or anytime in the year, shelters may contract with a food service management company. These companies purchase, prepare and deliver meals to sites.  

Contact their office for questions at 303-692-2330. To begin the application process, please fill out an intake form and submit it to

2-1-1 Updates

2-1-1 has agreed to be the COVID-19 resource and referral hub for information and resources statewide. Please take the following steps to check your information in 2-1-1, update your information, or build a new profile.

  1. Visit the website to search for your agency.
  2. If information needs to be updated, especially for COVID-19 related information, send that information via email to or call 303-561-2112 (Please note: the call line is only open Monday through Friday, 8 a.m. to 5 p.m.).
  3. If you need to create a new profile, please fill out this form and email it to

All call lines across the state are experiencing increased call volumes, therefore 2-1-1 is encouraging anyone reaching out for help to visit the main website before trying to call. As programs are being developed, experiencing changes, or suspending services, please provide this information so it can be correctly reflected on the website — including new locally created resource lines.

Homeless Hub COVID-19 Wiki

Use this wiki to share helpful information about how your community is handling the COVID-19 pandemic alongside our homeless neighbors. This is a place where community providers working with people experiencing homelessness during the COVID-19 pandemic can share their plans, ideas, documents, observations, etc.. 

Remaining Equitable and Accessible (read more here)

MDHI's Westword Op-Ed: A Call to Action on Race, Homelessness and COVID-19
MDHI's Official COVID-19 Racial Equity Statement
An Equitable Systems Transformation Framework for COVID-19: How to navigate the COVID-19 response while centering lived experience and racial equity.
Harm Reduction Programs or people who use drugs, people who engage in sex work and people vulnerable to structural violence
Update on 2020 Census Efforts to Count the Homeless