The Housing Stability Flexible Fund

MDHI Flex Fund Policies and Procedures 2021

Flex Fund Data
MDHI Flex Fund Year in Review - 2020

Purpose of the MDHI Flex Fund

Many individuals and families within Metro Denver face financial barriers when accessing housing when literally homeless or are at risk of homelessness. Unfortunately, one-time assistance costs are often not easy to obtain and are not included within the housing and supportive service programs available, which can create the possibility for households to become homeless despite being connected to resources and services.  

The Metro Denver Homeless Initiative Housing Stability Flexible Fund (Flex Fund) is designed to remove financial barriers that prevent households from obtaining or remaining in permanent housing. MDHI works with organizations to provide households who are experiencing a housing crisis in the seven-county Metro Denver region with move-in, prevention, and landlord mitigation assistance

The Flex Fund is made possible from the ongoing strong and consistent support from the Metro Mayors Caucus, The Denver Foundation, and additional private funders who support the Flex Fund's efforts. Since the start of the Flex Fund, the program has witnessed how affordably and quickly households can obtain and/or maintain housing stability with one-time assistance.  

Overview and Accessing Flex Fund Assistance 

MDHI will not accept or approve a request submitted by a participant/client. The household seeking assistance must be working with a partner organization to submit and process the request. Providers are prohibited from submitting a request for the Flex Fund on behalf of a family member, friend, or colleague. Also, the same provider cannot submit more than one request at a time and can only have one active Flex Fund request open at a time.  

  • To submit to Flex Fund on behalf of eligible households, organizations or providers must be partners with OneHome, our community’s Coordinated Entry System, or a Metro Denver Continuum of Care (CoC) member. For more information on CoC membership and how to apply please visit the CoC Membership and Application page.

Flex Fund can provide up to $3,000 of assistance per household, but only if that amount is available and needed. Also, only one type of eligible cost per request is allowed. Households are eligible to receive Flex Fund assistance one time per calendar year, and households must be able to maintain housing after receiving one-time financial assistance from the Flex Fund. 

Funding fluctuates, and even when all eligibility criteria are met, requests may not be approved. For inquiries and questions related to accessing and submitting Flex Fund requests, e-mail [email protected] MDHI will respond and/or approve requests for assistance and all e-mail inquiries within 1-3 business days.

Before submitting a request to Flex Fund (link below), the submitter/provider should attempt to obtain assistance from all other resources in the community. Furthermore, Flex Fund is used when households would continue to experience homelessness or become literally homeless but for this one-time financial assistance.

When submitting a request to Flex Fund, providers are asked to follow up with required backup documentation to [email protected] for the request to be approved or denied. See Section VII. of the MDHI Flex Fund Policies and Procedures 2021 for more information on required documents for the different eligible costs.  

  • Please note that if the Flex Fund does not receive correspondence from providers regarding the most recent communication within 10 business days or backup documentation is not collected and sent within 10 business days of submitting a request to the Flex Fund, the request form will be asked to be re-submitted, and MDHI can no longer guarantee assistance.  

Agencies who have access to Homeless Management Information Systems (HMIS) and submit a Flex Fund request are required to create or update the head of the household and all its members’ client profiles in HMIS. Agencies should adhere to the policies and procedures described in Colorado HMIS Statewide Policies and Procedures.

Eligible Participants 

  • Individuals and families experiencing a housing crisis in the seven-county Metro Denver region and who are working with a partnering organization is eligible for Flex Fund financial assistance. Households must be literally homeless or at-risk of becoming homeless. 
  • If a household is literally homeless and moving into housing, or they are moving into different/new housing, they must have a lease that is signed or ready to be signed. Households must be fully approved for housing and the unit should be ready for move-in (passed inspection) before submitting to Flex Fund.  
  • If a household is at-risk of homelessness, they must have written documentation from their current landlord/property owner stating that they need to vacate due to the non-payment of rent or have documentation of the mitigation costs/fees.  
  • If households are residing in agency-owned housing or are current participants of a homeless assistance program (CoC, ESG, etc.), providers must follow the steps listed in Section IV. of the MDHI Flex Fund Policies and Procedures 2021 before accessing Flex Fund for assistance.

Eligible Costs 

All payments made on behalf of the household are issued to the appropriate third-party vendor, such as a utility company, landlord/property owner, moving company, etc. MDHI cannot directly reimburse a participant. If the household needs Flex Fund financial assistance for something that is not listed as an eligible cost, it must be approved by MDHI before submitting a request form. Please e-mail [email protected] for preapproval. The following are Flex Fund's current eligible landlord mitigation, move-in, and prevention costs:  

  • Reimbursement to landlord/property owners for damages, repairs, or vacancy payments  
  • Security Deposit 
  • First month’s rent 
  • One-time move-in costs (hiring a moving company) 
  • Pet Deposits or one-time pet fees 
  • Relocation to another community when there is a confirmed housing opportunity 
  • Rental Arrears – current unit 
  • Rental Arrears – past unit 
  • Utility Assistance – Deposits and arrears when it impacts a participant’s ability to establish a new service 
  • Hotel and Motel Assistance – forward paying, no back pay 
  • Other Financial Barriers to Permanent Housing

Please see Section VII. of the MDHI Flex Fund Policies and Procedures 2021 for guidelines on required documents for the different eligible costs.

Submit the request form below: 


Click Here to Access Online Application


E-mail [email protected] with questions. More detailed information about how to submit a request can be found in the MDHI Flex Fund Policies and Procedures 2021.