Room for Improvement:The Role of Quality Assurance in the Field of Human Services

This is a guest blog post by Ian Kile, Training and Quality Assurance Manager, Volunteers of America Colorado. 

Compliance. Internal controls. Outcomes and data. Monitoring and auditing. Rarely do these words spark inspiration or ignite white-hot passion in the hearts of those drawn to human services in order to “do good” or “help people.” In fact, there was a time I was greeted with, “Ugh. We have one of those,” when I introduced myself as a Quality Assurance Manager to a group of direct service providers at an agency we were mentoring.

Weekly Roundup 5.16.19

In remembrance, DOH HSP stakeholder mtg, Data spotlight, training and funding opportunities

HSP stakeholder meeting 5/21

You are invited to participate in a Homeless Solutions Program Stakeholder Meeting on Tuesday, May 21, 2019 at Arroyo Village (1290 King St. Denver, CO 80204) from 9:30 a.m. – 11:00 a.m. 

Initiative 300: MDHI Position

The Metro Denver Homeless Initiative (MDHI) is the Continuum of Care organization for homeless services funded through Housing and Urban Development (HUD) supporting the Metro Denver community. MDHI represents a broad spectrum of people, including people with current and past experiences of homelessness, and organizations who are deeply invested in finding solutions to homelessness and improving the quality of life for all Metro Denver residents, particularly those who are unhoused. 


Weekly Roundup 5.2.19

MDHI Job Opportunity, Youth Summit Invite, Shelter Encampment RFP

Weekly Roundup 4.10.19

Lambuth Re-launch, HMIS data spotlight, DOH shelter guidance, and Community trainings